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Title
Text copied to clipboard!Director of Operations at an Airline
Description
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We are looking for an experienced and motivated Director of Operations to oversee the daily operational activities, resource management, and efficiency of our airline. In this role, you will play a key part in ensuring that all airline operations run safely, on time, and cost-effectively. As Director of Operations, you will work closely with various departments such as flight operations, maintenance, customer service, and ground services. You will lead the operations team, develop processes, and ensure compliance with regulatory requirements and industry standards.
You will also be responsible for monitoring operational KPIs and reporting to senior management. You will continuously improve operational models and participate in strategic planning. We are looking for someone with strong aviation experience, excellent leadership skills, and the ability to perform under pressure. You should have an analytical mindset and the ability to make decisions quickly in dynamic situations. This is a great opportunity to join a dynamic and international work environment where you can influence the success and growth of the airline.
Responsibilities
Text copied to clipboard!- Lead the airline's daily operational activities
- Ensure safety and regulatory compliance
- Develop and optimize operational processes
- Collaborate with departments to improve efficiency
- Monitor and report performance metrics
- Participate in strategic planning and budgeting
- Lead and motivate the operations team
- Respond quickly to operational disruptions and crises
- Ensure customer satisfaction at the operational level
- Maintain relationships with authorities and stakeholders
Requirements
Text copied to clipboard!- Bachelor’s degree (e.g., business, aviation, logistics)
- Strong experience in operational leadership, preferably in aviation
- Excellent leadership and communication skills
- Ability to analyze data and make quick decisions
- Good stress tolerance and problem-solving skills
- Knowledge of aviation regulations and safety standards
- Experience in budgeting and resource management
- Fluent in Finnish and English
- Willingness to travel and work flexibly
- Familiarity with IT systems and operational tools
Potential interview questions
Text copied to clipboard!- Describe your experience in operational leadership in aviation.
- How do you ensure safety and regulatory compliance?
- Describe a situation where you had to make a quick decision in a crisis.
- How do you motivate and lead your team effectively?
- How do you develop and optimize processes?
- How do you monitor and report performance?
- How do you collaborate with different departments?
- How do you manage budgets and resources?
- How do you handle customer complaints at the operational level?
- How do you stay updated on regulatory changes in aviation?
